Singtel is Singapore’s largest telco. Its core customer base is made up of mature age groups with higher spending power, but the fight for young Singaporeans in the telco market has been intensifying.
In 2018, not only were there 2 new hip, young and cool telcos that were hot with young Singaporeans, there were also signs that the industry was shifting its focus to a younger audience.
We decided to commit to creating a new brand for greater flexibility in appealing to the younger audience without alienating the higher value customer base.
